← SitemapWF-14 · ContactPopdance wireframes · low-fidelity · numbered markers match the notes at the bottom
URL/contact
AudienceEveryone
TemplateStatic
PriorityLaunch (P1)
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Contact Popdance 1

We reply within one working day, Monday to Friday, 9am to 5.30pm.

Send us a message 2

Customer / Teacher / School or company / Press
Booking question / Payment or refund / Verification / Report a concern / Something else
POP-10234
Full name
you@example.com
07123 456789
Tell us how we can help. Please do not include card numbers.
I have read the privacy notice.
Choose file (max 10 MB: PNG, JPG, PDF)
Send message

Other ways to reach us 4

Email: hello@popdance.co.uk

Teachers: teachers@popdance.co.uk

Safety: safety@popdance.co.uk

Press: press@popdance.co.uk

Schools and companies 5

Need quotes for many sessions?

Group bookings

After sending 7

Error state 8

you@

Enter a valid email address

Notes

  1. Heading and response time. Sets expectation: one working day. Hours are configurable in admin.
  2. Contact form. Fields: role, topic, booking reference, name, email, phone, message, attachment, consent. Required: role, topic, name, email, message. Validation: email format, message 20 to 2000 characters, attachment 10 MB limit, spam protection (honeypot plus rate limit). Logged-in users have name, email and recent bookings prefilled. Creates a ticket in the support tool.
  3. Quick answers. Deflects common queries to the help centre. Chosen by topic.
  4. Direct emails. Separate routes by audience. Addresses are examples.
  5. Schools and companies. Directs groups to 15-schools-corporate.html.
  6. Safeguarding notice. Always visible, with emergency guidance first. Report path leads to 09-trust-safety.html.
  7. Success state. Shows reference number, copy sent by email.
  8. Error state. Field-level and form-level messages. Title 'Contact Popdance'. No structured data beyond Organization contact points.

Mobile

Form takes full width and sits above the side cards. Topic and role selects open native pickers. Submit stays visible at the bottom.

States

Logged-out: all fields empty. Logged-in: prefilled. Submitting: button shows 'Sending...' and is disabled. Success and error states shown above. Attachment too large: 'That file is over 10 MB.'